Need Help?
FAQs
Welcome to our FAQ section! We understand that shipping and deliveries can raise many questions, and we’re here to help. Below, you’ll find answers to the most common inquiries about our courier services, including booking, tracking, pricing, and delivery times. If you need further assistance, feel free to contact our customer support team.
What services does your courier company offer?
We provide same-day delivery, next-day delivery, express shipping, and international courier services.
Which areas do you deliver to?
We cover local, national, and international deliveries. Check our coverage map or enter your destination for specific details.
How do I track my shipment?
You can track your shipment using the tracking number provided at the time of booking on our website.
Do you offer discounts for bulk shipments?
Yes, we have special rates for bulk and corporate shipments. Contact us for a customized quote.
How do I book a courier service?
you can book online through our website or via email.
How are shipping costs calculated?
Shipping costs depend on the package weight, size, destination, and delivery speed.
How long does delivery take?
Delivery times vary based on the service selected:
- Same-day delivery (local only)
- Next-day delivery (domestic)
- Standard shipping (2-5 days)
- International shipping (varies by country)
What happens if my package is delayed?
We notify you of any delays and provide updates on estimated delivery times.
What should I do if my package is lost or damaged?
Report the issue to our support team with your tracking number, and we’ll investigate the matter promptly.
Can I change the delivery address after booking?
Address changes may be possible if the package hasn’t been dispatched yet. Contact us immediately for assistance.
